Jumpers and scarves between 1 and 3 days after you ordered. For orders over £50 get Free shipping, £2.95 for orders less than £50.
If you have any special orders, please notice that we will be sending your packages from Peru! We work with a community located in the Peruvian Highlands.
We also dispatch orders from London, United Kingdom.
Express shipping on orders over £100. Orders will be processed within 2 business days. Guaranteed delivery within business days and international tracking provided.
Standard Shipping: We work with Serpost for standard international shipping for packages sent for Peru. All our packages are tracked. Our packages from the United Kingdom are sent with Royal Mail which has tracking available.
Free shipping on orders over £50, flat rate of £10 for orders under £50. Orders will be processed within 2 business days. Average standard international delivery time is 15-21 business days. Tracking available for packages sent outside Peru with Serpost. Unfortunately, there is nothing we can do to make orders arrive any quicker than this timescale.
Refunds cannot be issued for delayed or lost packages resulting from unavailability of the recipient, acts of public authority, riots, strikes, labor disputes, civil commotions, disruptions in air or ground transportation networks due to weather phenomena or natural disasters, or in the event that an ordered product is out of stock or has limited availability.
Refunds that are issued will be for the product(s) price and processed upon receipt of the undamaged item(s). Cost of return shipping is the responsibility of the customer.